meta888 Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and meta888 ("meta888", "we", "us", "our") governing your access to and use of the meta888 website at meta888.lat, including all associated products, services, features, and content (collectively, the "Platform").

By accessing or using any part of the meta888 Platform, registering an account, placing a wager, or receiving any promotional benefit, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease use of the Platform.

meta888 reserves the right to update or amend these Terms at any time. Any material changes will be communicated via a notice on the Platform or by email to your registered address. Your continued use of the Platform following such notification constitutes your acceptance of the revised Terms.

2. Eligibility

To use the meta888 Platform, you must satisfy all of the following eligibility requirements:

• You are at least 21 years of age. meta888 strictly prohibits the use of its services by minors. We reserve the right to request proof of age at any time and to suspend or close accounts where age requirements cannot be verified.
• You are accessing the Platform from a jurisdiction where online gaming is not prohibited by applicable law. It is your sole responsibility to determine whether your use of meta888 is lawful in your jurisdiction before registering or placing any wager.
• You are not a resident of any jurisdiction that expressly prohibits online gambling.
• You are acting on your own behalf and not as an agent or nominee for any third party.
• You have not previously been excluded from meta888 or any other gaming platform by way of self-exclusion or mandatory exclusion.

meta888 reserves the right to conduct identity and age verification checks at any stage of the account lifecycle. Failure to pass verification may result in the suspension of account activities including deposits, withdrawals, and wagering until verification is completed.

3. Account Registration

Each individual may hold only one (1) active account with meta888. The registration of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited. meta888 reserves the right to close duplicate accounts and void any associated balances, bonuses, or winnings without notice.

You are responsible for:

• Providing accurate, complete, and up-to-date registration information at all times.
• Maintaining the security and confidentiality of your login credentials. You must not share your username, password, or account access with any third party.
• All activities conducted under your account, whether or not authorised by you. You must notify meta888 immediately if you suspect any unauthorised access to your account.
• Updating your account information promptly should any details change, including your registered email address, phone number, or payment method information.

meta888 accounts are personal to the registered holder and are non-transferable under any circumstances. Any attempt to sell, transfer, or assign an account to another party will result in immediate closure of the account.

4. Deposits and Withdrawals

All transactions on the meta888 Platform are conducted in Malaysian Ringgit (MYR). meta888 supports deposits and withdrawals via a range of Malaysian payment methods including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and major online banking channels including Maybank, CIMB, and Public Bank.

The following conditions apply to all financial transactions:

• Deposits: Funds must originate from a payment method registered in your own name. meta888 does not accept third-party deposits. Minimum deposit amounts vary by payment method and are displayed at the point of transaction.
• Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent deposit, where technically possible. Before your first withdrawal, you may be required to complete our Know Your Customer (KYC) verification process by submitting a valid government-issued identity document.
• Processing times: Deposits are credited instantaneously in most cases. Withdrawal processing times vary by method; e-wallet withdrawals are typically processed within minutes of approval, while bank transfer withdrawals may take 1–3 business days.
• Anti-Money Laundering: meta888 is obligated to comply with applicable anti-money laundering requirements. We may request supporting documentation for transactions that trigger AML review thresholds. Failure to provide requested documentation may result in the withholding of withdrawal requests.

meta888 does not charge transaction fees on standard deposits or withdrawals. However, your payment provider may impose their own charges, which are outside meta888's control.

5. Bonuses and Promotions

meta888 offers various promotional bonuses to new and existing players from time to time. All bonuses and promotions are subject to specific terms and conditions that will be communicated at the time the offer is presented. The following general conditions apply to all meta888 promotions:

• Bonus funds are subject to wagering requirements before they may be withdrawn as cash. Wagering requirements, eligible games, and time limits are set out in the specific bonus terms.
• Welcome bonuses are available to new players only and may only be claimed once per household, IP address, device, and payment method.
• meta888 reserves the right to withdraw, amend, or discontinue any promotion at any time without prior notice.
• Any attempt to abuse promotional offers — including creating multiple accounts, exploiting loopholes, or using automated methods — will result in the cancellation of all associated bonuses and potential account closure.
• In the event of any conflict between general Terms and specific promotional terms, the specific promotional terms shall take precedence in respect of the applicable promotion only.

6. Prohibited Conduct

You agree that you will not engage in any of the following activities while using the meta888 Platform:

• Using automated software, bots, scrapers, or any other automated means to access, monitor, or interact with the Platform.
• Engaging in collusion with other players or any form of coordinated play designed to gain an unfair advantage.
• Exploiting any software errors, glitches, or vulnerabilities to gain an advantage. Any winnings obtained through exploitation of known or unknown errors are not valid and will be voided.
• Engaging in money laundering, terrorist financing, or any other financial crime through the Platform.
• Misrepresenting your identity, age, or location when registering or using the Platform.
• Charging back any deposit made to your meta888 account through your payment provider. Unauthorised chargebacks will result in immediate account suspension and recovery proceedings for any outstanding amounts.
• Using the Platform in any manner that violates applicable Malaysian law or the laws of your jurisdiction.

meta888 reserves the right to take any action it deems appropriate in response to prohibited conduct, including immediate account closure, forfeiture of balances, and referral to relevant law enforcement authorities.

7. Intellectual Property

All content on the meta888 Platform — including but not limited to the meta888 name and logo, website design, graphics, text, software, game content, and promotional materials — is the exclusive intellectual property of meta888 or its licensed content providers. Nothing in these Terms grants you any right, licence, or interest in the intellectual property of meta888 beyond a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify, publish, transmit, create derivative works from, or otherwise exploit any content from the meta888 Platform without prior written consent from meta888.

8. Limitation of Liability

To the fullest extent permitted by applicable law, meta888 shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform.
• Loss of profits, loss of data, loss of goodwill, or any other intangible losses.
• Any interruption, suspension, or termination of Platform access, including due to scheduled maintenance, technical failures, or force majeure events.
• Any loss arising from your reliance on information or data obtained through the Platform.

Where meta888's liability cannot be excluded under applicable law, it shall be limited to the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.

The meta888 Platform is provided on an "as is" and "as available" basis. meta888 makes no warranties, express or implied, regarding the fitness of the Platform for any particular purpose.

9. Privacy and Data Protection

meta888 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

meta888 will not sell your personal data to third parties. We may share data with trusted service providers where necessary to deliver Platform services, comply with legal obligations, or prevent fraud. Full details of our data practices are available in our Privacy Policy.

10. Responsible Gaming

meta888 is committed to promoting responsible gaming. We believe that gambling should be an enjoyable form of entertainment, and we provide a range of tools to help players maintain control over their gaming activity:

• Deposit Limits: Set daily, weekly, or monthly deposit caps from your account settings. Reductions take effect immediately.
• Session Time Limits: Configure reminders to help you track time spent on the Platform.
• Cooling-Off Periods: Temporarily suspend your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently close your account by contacting meta888 support. Self-exclusion requests are processed without delay.

If you believe you may have a gambling problem, we encourage you to make use of these tools immediately and to seek support from independent responsible gaming organisations. meta888 strictly enforces a 21+ age requirement across all Platform services.

For more information on responsible gaming, please visit our Responsible Gaming page.

11. Termination and Suspension

meta888 reserves the right to suspend, restrict, or terminate any account at any time, with or without notice, for any reason including but not limited to:

• Breach of any provision of these Terms.
• Provision of false or misleading registration information.
• Failure to complete identity or age verification.
• Suspected fraudulent, abusive, or unlawful activity.
• Compliance with a legal obligation or regulatory direction.

Upon termination of an account, any bonus balances and associated pending bets may be voided. Verified real-money balances that are not subject to any investigation or withholding obligation will be returned to you via your registered payment method.

You may close your account at any time by contacting meta888 customer support via the live chat facility on the Platform.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the applicable laws under meta888's operating licence. Any dispute arising out of or in connection with these Terms or your use of the Platform that cannot be resolved informally shall be submitted to the jurisdiction of the competent courts or arbitration body as determined by meta888's licensing authority.

Before initiating any formal dispute, you agree to contact meta888 customer support in the first instance and allow a reasonable period of not less than thirty (30) days for the matter to be resolved informally.

13. Contact Information

For questions, complaints, or requests relating to these Terms and Conditions, please contact the meta888 support team via live chat available on the Platform, or by email at:

Our support team is available 24 hours a day, 7 days a week, and endeavours to respond to all written enquiries within 24 hours.